PRIVACY POLICY
WHAT PERSONAL INFORMATION IS COLLECTED AT OUR WEBSITE AND HOW IS IT USED?
1. Information Collected Directly From You Through This Website
We collect personal information directly from you to do all the things typically associated with e-commerce websites. Examples of the information we collect include name, address, telephone number, age, size, gender, interests, personal preferences, demographical information, email address, card number, and purchase information.
This information is collected at various places: for instance, when you open an account on the Website; check out with your online order; subscribe to catalogs, email offers, and mobile messaging offers; participate in surveys, contests, or sweepstakes; interact with us through special events (apply for a job, communicate with Customer Service or respond to program offers); partake in forums, bulletin boards or other online means for posting your comments, feedback, images, or content on the Website; or browse through contents of the Website. We may combine all of this with information about you that we acquire from our joint marketing partners and from other unrelated third parties.
We also collect information about those you know—when you provide it to us. For example, we collect your gift recipient's contact information to process your gift orders.
We use this information to personalize your online experience at our Website: process your online orders (including sending emails to confirm your order status and shipment date); communicate with you about our products, services, contests, and promotions (unless you have directed us not to contact you with promotional communications); improve our products and services; analyze trends and statistics; protect the security or integrity of our website and our business; personalize your online experience with contents and offers that are tailored to your interests; notify you regarding surveys and contests; enable you to post information on our Website; facilitate online social activity centered around our products and services; or enable you to interact with third-party content service providers either by linking to their sites, viewing their content within our Web environment, or by viewing our content within their Web environment.
If you e-mail a wish list to a friend, we will not retain the names or e-mail addresses of the recipient of your wish list.
You always have the choice not to receive marketing information or calls. You will find instructions on opting out in our newsletters and on your online profile.
2. Technical Information Collected
A. Navigational Information
When you visit this Website, we collect navigational information, such as browser type and version, service-provider identification, IP address, the site from which you came, and the site to which you navigate.
B. Cookies and Related Technology
To better understand what you do while using our Website, we use a browser feature known as a cookie. A cookie is a small data file that is stored by your web browser on your computer. It is used to do things like see how you navigate our Website, and remember you and your online purchases when you return. This helps us improve our site, provide better customer service, personalize your online experience, and personalize offers to you based on your unique tastes and purchase history.
We also use pixel tags (also known as clear gifs or web beacons) on our Website and in our emails. A pixel tag is an embedded graphic image on a web page, web-based document or e-mail message. The pixel tag is used to collect information about your visit, including the pages you view, which website you came from, the features you use, the links you click, and other actions you take in connection with the sites. Pixel tags in e-mails help us confirm the receipt of, and response to, our emails, including those that you forward to friends and family; and they help deliver a more personalized online experience.
This technology allows us to associate your online navigational or transactional information with any personal information you provide (such as name, address, phone number, and email address). As an example, we may use cookies to keep track of what you put into your shopping bag. That can help us contact you if your online session is disrupted in mid-purchase and results in an abandoned cart. We can also use this technology to determine whether you would be interested in participating in special events, given your preferences. The end result is a more personalized experience that's tailored to your needs and tastes.
You can disable or delete cookies by changing your browser settings. However, because cookies allow you to take advantage of some of our essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any of our products and services that require you to sign in.
3. Information Others Observe or Collect through Technology
Third-party service providers help us analyze our visitor's site and purchase preferences, and may help us deliver ads to you about our products through banner ads when you visit other websites (often referred to as "online network advertising"). The following provides more information about these service providers and the choices you have with respect to their services.
A. Analysis
We contract with analytics companies to better understand your use of our Websites, and web capabilities like embeddable widgets. They accomplish this by using some or all of the technologies described in Section 2 above (Technical Information Collected—Cookies and Related Technology).
B. Advertising
We contract with third-party advertising companies that, in turn, collect non-personally identifying information by placing cookies on your browser when you visit our site. These companies may use information (not including your name, address, card information, e-mail address, or telephone number) about your visit to deliver our ads on this and other websites through their online advertising networks. These companies also provide this information to us which we, in turn, use to gauge how effective our ads are.